Cipafilter Support:
Support@Cipafilter.com
1-800-243-3729 Ext. 300
Mon-Fri 6 AM - 6 PM CT
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Latest Updates
May
29
Summer Support Hours
Posted by Jim Giseburt on 29 May 2018 09:26 AM
Effective Friday, June 1st, we will begin our summer support hours.  Our support team will be available 8 AM - 7 PM ET.
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Dec
29
Introducing Cipafilter 10.0
Posted by Dustin Hoeppner on 29 December 2017 11:58 AM
To kick off 2018, Version 10 of Cipafilter is finally here! You can view some of the amazing new features here or view our video announcement. The next question you might be asking is, "how do I get the new version?" Like always, you can call our awesome support staff and they will be more than happy to start the upgrade process with you. Due to some major back end improvements, this process takes longer than what you might be used to. For your convenience, we're offering to send you a pre-configured chip with the latest version and all your unit's settings for a single time fee of $50. Cut out the hassle and let the Cipafilter team handle your upgrade for you.

Warm Regards,
Cipafilter Team
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Dec
13

We have acquired some new IP addresses.  If you have IP restrictions in your firewall for our support team, please update the access lists in your firewall to allow our support team to access your Cipafilter.

Following are the addresses our team will use:

  • 208.123.231.40/29
  • 216.24.112.240/29
  • 216.24.112.48/29
  • 208.123.230.128/29
  • 216.24.127.0/24 - New

For customers using us as your primary firewall or those that do not have additional IP restrictions in place, your filter has been updated automatically.  You do not need to do anything further.

If you have any additional questions or concerns, please contact our support team.
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