This KB is relevant to users on versions 9.0 and above.
This KB will help you install the SSL Filtering Certificate for Mozilla Firefox.
To download the Cipafilter SSL Certificate perform the following:
Step 1. To Download Certificate Navigate to Portal Page.
Visit your domain's portal page to download a certificate. By default, this is https://portal.cipafilter.com.
Step 2. Download Certificate.
Click Download Certificate button; this will begin a download of the file to your computer.
Step 3. Trust Certificate Authority.
Next, a dialogue will appear indicating that you have been asked to trust a new Certificate Authority. In this window, make sure that Trust this CA to identify web sites is ticked, and then click OK.
Note: This image shows Firefox on Mac OS X. If your computer runs Windows or Linux, the buttons may look different — but the words should be the same.
Step 4. Finished.
You're done! You may continue browsing as usual; in most cases, you will not notice anything different after the certificate is installed.