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Knowledgebase : Common Support Topics

*For OS X Server 4 you may want to look through Fraser Hess' article here [http://blog.fraserhess.com/2014/10/caching-server-enterprise-edition.html?m=1]. Fraser Hess details configuring the caching server to make use of features new to OS X Server 4. I...
You need to first enroll your Chrome devices to enforce policies on them set in your Admin console. Each device you enroll adheres to the Chrome settings you set in the Admin console until you wipe or recover the device. Note that if you "powerwash" the d...
This KB is relevant to users on versions 9.0 and above. This KB will demonstrate how to enable Google Apps Domain Restriction Many Google Web properties, including Gmail, support a custom header which restricts access to the sites to accounts which are ...
When purchasing a certificate from RapidSSL, it is common to receive two CACertificate.cer files. To merge the two and upload as one file to the Cipafilter, please use the following procedure: 1. Open the two .cer files in your favorite text editor. 2...
Apple devices running iOS 8 will not accept untrusted or otherwise "bad" certificates over proxy settings. The device will not prompt you to accept the certificate or proceed; it just reports that there was an error connecting. However, this is misleading...
Google provides a way to push proxy settings for either your users within your Google Apps organization or devices that you've registered within the organization. We recommend pushing settings to your users, as the proxy settings will be tied to their Chr...
Regular expressions (REGEX) are powerful when used in the whitelist or blacklist. Regular expressions can be used to affect URLs containing a word, an IP address, part of a website, or an individual page on a website. The format of regular expression st...
NOTE * This information does not apply to the Intel® 10 Gigabit AF DA Dual Port Server Adapter [https://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006754.html]. * Other brands of SFP+ optical modules do not work w...
Notes: On November 16, 2016, The Google Security Blog [https://security.googleblog.com/2016/11/sha-1-certificates-in-chrome.html] indicated that support for the SHA-1 cryptographic hash algorithm would be removed from Chrome browser 56 and above. ISSUE ...
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