Cipafilter Support:
Support@Cipafilter.com
800.243.3729 ext 300
Mon - Fri 7 AM - 6 PM CT
Knowledgebase : Common Support Topics > Program Compatibility
ACT Aspire is an ACT testing program that is available on multiple platforms. In order for the ACT Aspire application to successfully establish a connection, several domains will need to be added to your Cipafilter's Super Whitelist. ENABLING ACT ASPIRE...
Chromecast is a Google-developed digital media player that streams audio and video content directly via Wi-Fi. In order to use a Chromecast in conjunction with your Cipafilter, you will need to disable content filtering for the Chromecast and create firew...
_This KB is relevant to users on versions 9.0 and above._ ISSUE CRASHPLAN is a backup service produced by CODE 42 SOFTWARE that backs data up to remote servers, other computers, or hard drives. It is available on Mac, Windows, Solaris, and Linux, and of...
Apple Dragon Dictation, popular with users of the Apple iPad, is currently incompatible with the CIPAFilter. Nuance Mobility has noted that Dragon Dictation will not work with proxy servers and does not use the HTTPS protocol despite utilizing port 443. C...
The Dropbox Desktop Client will present an error message "Can't Establish Secure Internet Connection" when it is unable to connect to the internet. FROM THE AFFECTED COMPUTER: Manually visit dropbox.com in a web browser. If a block page is detected, ch...
The QUIC protocol, for Quick UDP Internet Connections, is an experimental protocol developed by Google to provide security and reduced latency for traditionally connection-oriented web application traffic. For more information on QUIC, please see http://e...
This KB is relevant to users on versions 9.0 and above. Issue As of 10/15/2014, you cannot use the iOS Google Chrome app with SSL Decryption. According to Google, the Chrome app for iOS is unable to adequately access the Apple iOS Keystore that holds th...
Because Google uses a wildcard certificate for its many domains and properties, it has not been possible to use certain Google applications that are not SNI-compatible (such as the Google Drive desktop app) while simultaneously blocking access to sites su...
Kaspersky requires access to both KASPERSKY.COM and KASPERSKY-LABS.COM in order to update successfully. Add these domains to the Cipafilter Super Whitelist, which is accessible from the Group Permissions page of Internet Filtering. In versions 8.2 and ...
The Rover iPad web browser has recently changed its protocols to use some non-standard SSL connections, which are not allowed through the Cipafilter's Content Filter. To allow Rover, the following changes need to be made (as per Rover Documentation from...
If you are experiencing connectivity issues through Skype, it may first be necessary to whitelist the following domains: * skype.com * login.live.com If your CIPAFilter firewall is set to "Drop Mode," it is likely that you will encounter issues wit...
Some customers have reported lengthy network latency experienced with newly-shipped Windows 7 PCs that are filtered through the CIPAFilter. If these computers are running a TrendMicro product, the issues might derive from an incompatibility with the...
Google Chromebooks have begun using the SPDY protocol to provide faster access to certain web services, including those hosted by Google. SPDY protocol is an open networking protocol developed at Google that modifies the way HTTP requests and responses...
©Cipafilter 2017. All Rights Reserved.