Cipafilter Knowledge Base

Do you have questions about your Cipafilter?  Are you deploying SSL certificates, deploying Cipafilter clients, or integrating Google OAuth for authentication?  We can help!  Explore the portal for solutions to your questions using our knowledge base, submit a ticket, or feel free to call our team.

(309) 517-2022 option 2 
support@cipafilter.com 
Mon - Fri 7 AM - 6 PM CST 

    • Popular Articles

    • Manual - Installation

      In most cases you will want to consult with Cipafilter support to decide what way the router can best be installed to meet your needs.  A full over-the-phone consultation during installation is included in the standard one-year maintenance and ...

    • Manual - Web Filtering

      The first thing to decide with regard to Web filtering is whether to run individual subnets in transparent or non-transparent (proxy server) mode. Transparent mode  — no client configuration is required, the Cipafilter simply intercepts all traffic ...

    • Chromecast

      Chromecast is a Google-developed digital media player that streams audio and video content directly via Wi-Fi. In order to use a Chromecast in conjunction with your Cipafilter, you will need to disable content filtering for the Chromecast and create ...

    • Info - IPSec VPN Compatibility

      Although these technologies are industry-standard and in wide deployment, the site-to-site VPN functionality is designed primarily to interconnect two Cipafilter units — it may or may not function with other devices.  If you would like to create a ...

    • A new version for a new year, Cipafilter version 12 is here!

      It's a new year, and we have a new version of firmware ready for you! Contact Cipafilter support today to request a firmware upgrade and take advantage of our new features. IMPORTANT NOTE - Updated Google OAuth Integration Version 12 of our firmware ...

    • Recent Articles

    • Summer Hours

      Our summer office hours are 7 AM - 4 PM CDT.

    • Offices Closed for Independence Day

      Our offices will be closed Monday, July 4th in observance of Independence Day. We will be returning to our normal support hours Tuesday, July 5th. Have a Happy Independence Day! Stay safe and healthy!

    • Introducing Cipafilter 12.2

      We are excited to announce the release of our 12.2 firmware. Version 12.2 has a lot of quality of life features and a slew of updates! See below for a summary of the features and fixes. New Features Summary Updated Application and Bandwidth Control - ...

    • How To - Install the SSL Certificate on Android (Android 10)

      1. Visit your domain's SSL certificate installation instruction page to download a certificate. By default, this is https://portal.cipafilter.com/ssl . Click the Download Certificate button. 2. Depending on your device and its configuration, you may ...

    • Info - Quick Start Guides

      Cipafilter provides a Quick Start Guide for each current hardware model.  PDFs of those guides are attached to this article.