Providing Access to the Cipafilter for the Support Team

Providing Access to the Cipafilter for the Support Team

This article is relevant for users on version 9.0 and above.


Issue


If the Cipafilter is installed behind an existing firewall, access to the Cipafilter will need to be provided for our support team.  

Solution


In the firewall:

Step 1. Allow TCP port 22 (SSH), TCP port 443 (HTTPS), and TCP port 6226 (web proxy) inbound from the following Cipafilter subnets to the Cipafilter:

        1. 216.24.127.0/25 - Primary Subnet

        2. 208.123.231.40/29 - Secondary Subnet

Note: If user devices will be filtered when off-site, please allow TCP port 6226 to be accessed from the world.  This is the default proxy port used for remote filtering.

Step 2. Configure a port forward from a public IP address to the private IP address of the Cipafilter using the previously specified ports.

Step 3. Please allow all outbound traffic from the Cipafilter.


    • Related Articles

    • Manual - Appendix II: Privacy / remote access disclosures

      Your Cipafilter contains several features which, while designed to enhance usability and provide for excellent support, may create privacy concerns for some.  In the interest of maintaining openness and an informed user base, these features are ...
    • Cipafilter Hardware

      Current Hardware Models  The bandwidth speeds shown are an estimation based on tests in a controlled lab setting and may not represent actual throughput in a real-world situation. Image Sales Model Hardware Model Description RAM NICs Bandwidth Visio ...
    • Introducing Cipafilter 11.4

      January 15, 2020 We are excited to introduce another great version of Cipafilter! Our teams have worked hard to bring you the best in firewall, web filtering, and reporting technology. Firewall Improvements Cipafilter already has an incredibly easy ...
    • Cipafilter Authentication Client - Active Directory Deployment

      The Cipafilter Authentication Client can be easily deployed to your network clients as a Group Policy Object. This guide will walk you through creating such a policy in Active Directory. In order to deploy the Cipafilter Authentication Client, you ...
    • Cipafilter - Compatible SFP/SFP+ Modules and Cables

      This article is sourced directly from Intel. The original article is here: https://www.intel.com/content/www/us/en/support/articles/000007045/network-and-i-o/ethernet-products.html For a generic, direct attach twinaxial cable we typically recommend, ...