How to Install the SSL Compatibility Certificate on Windows devices

How To - Install the SSL Certificate on Windows

1. Visit your domain's SSL certificate installation instruction page to download a certificate. By default, this is https://portal.cipafilter.com/ssl .
Click the Download Certificate button.



Depending on your browser and configuration, you may be asked whether you would like to open the file or save it; choose Open. Depending on your browser, you may then have to click Open a second time.

These images show Internet Explorer 10 running on Windows 8; you may not see exactly the same thing if you are using another browser or a different version of Windows; however, the general process and wording should be the same.

2. Depending on your browser and configuration, you may see a Security Warning which asks if you're sure you want to open the file; if so, click Open once more.

 

3. Next, you will be presented with a Certificate dialogue. Click the Install Certificate... button near the bottom of this window.
 

 4. The Certificate Import Wizard will open next. Depending on your configuration, you may be asked whether to install for the Current User or the Local Machine; if asked, you should normally select Current User. In either case, click Next.



5. The next screen will ask whether you would like to have Windows automatically select a certificate store or you would like to select it yourself. Opt to select yourself, by clicking on Place all certificates in the following store. Then, press the Browse button to the right.



 6. The Select Certificate Store dialogue will open. Highlight Trusted Root Certification Authorities in the list, and then press OK at the bottom.



 7. Back at the main wizard screen, the Certificate store box should now show Trusted Root Certification Authorities. Press Next again.


 8. At the Completing the Certificate Import Wizard screen, press the Finish button.



9. A Security Warning will appear, asking if you're sure you'd like to install the certificate. Click the Yes button.



10. A confirmation will appear, indicating that the certificate import was successful. Press OK.
 


You're done! You may close any remaining certificate windows and continue browsing as usual; in most cases, you will not notice anything different after the certificate is installed.

    • Related Articles

    • How To - Install the SSL Certificate on Android

      1. Visit your domain's SSL certificate installation instruction page to download a certificate. By default, this is https://portal.cipafilter.com/ssl . Click the Download Certificate button. 2. Open your device's Settings menu. Scroll down to find ...
    • How To - Install the SSL Certificate on Android (Android 10)

      1. Visit your domain's SSL certificate installation instruction page to download a certificate. By default, this is https://portal.cipafilter.com/ssl . Click the Download Certificate button. 2. Depending on your device and its configuration, you may ...
    • How To - Install the SSL Certificate on iOS

      This guide will help you install the SSL filtering certificate for Apple mobile devices, including the iPad, iPhone, and iPod touch. These images show iOS 13 running on an iPhone SE; if you have an iPad, or a different version of iOS, the layout and ...
    • How To - Install the SSL Certificate on Chrome

      This guide will help you install the SSL filtering certificate for Chome-based browsers which do not use the operating system's built-in key store — this includes Chrome OS and Chrome for Linux. These images show Chrome running on Chrome OS version ...
    • How To - Upload the SSL Certificate to the Google Admin Console

      Regardless of which deployment method you choose, all browsers must have the certificate installed for SSL inspection to work properly. It is important to know that filtering will still occur even without the certificate deployed, but users will ...